Backups & Data Loss Policy

Your use of our hosting services is at your sole risk. Our backup service is provided to you as a courtesy. Flexacore Telecom performs weekly backups of shared and reseller servers; however, these backups are for Flexacore Telecom's administrative purposes only, and are in NO WAY GUARANTEED! Customers are responsible for maintaining their own backups on their own personal computers.
Flexacore Telecom does not provide any sort of compensation for lost or incomplete data in the event that backups do not function properly (even if the malfunction was due to negligence on Flexacore Telecom's part).
We will do our best to ensure complete and accurate backups, but assume no responsibility for this duty. Always backup your site contents to your personal computer! We make no guarantees about the availability of backups.
You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Flexacore Telecom servers.

Backup Restore

The backup restore service are not included in your Hosting Fees and hence there will be an admin fees of Ksh.1,000/- or $10 per account. In any event that you want us to restore your webiste or account from our weekly backup respository. The admin fees are payable immediately and are non-refundable. We cannot guarantee the integrity of the backup on our weekly backup repository.
Backups will not be provided for accounts that have been suspended or terminated for any reason unless otherwise agreed by Flexacore Telecom.

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